Privacy policy

What data we collect

Account data: email address, name, company details and uploaded documents.

Operational data: amounts, assets, addresses and transaction hashes, payment and payout statuses.

Technical data: IP address, browser type, request time and security events — the log of sign-ins and settings changes.

Why we process it

To deliver the service: processing payments and payouts and providing dashboard access.

To meet anti-money-laundering obligations under applicable law.

For security: detecting unauthorised access and attempted fraud.

For support: investigating requests and reconstructing what happened in a specific operation.

Who we share it with

Infrastructure providers and AML scoring services, to the extent needed to deliver the service.

Authorised bodies, on a reasoned request and to the extent the law provides.

We do not sell personal data and do not pass it to third parties for advertising.

Retention periods

Account and operational data is kept for the term of the agreement and thereafter for the period the law requires for financial and compliance records.

Technical logs are kept for a limited time and removed on a rotation schedule.

Your rights

You may request a copy of your data, correction of inaccuracies, and deletion of information we are not legally required to retain.

Send the request from the email address registered on the account.

Cookies

We use strictly necessary cookies for the session and to remember your chosen theme and language.

Analytics cookies are set only with your consent and can be disabled in your browser settings.