AML/KYC policy

Scope

This policy applies to every customer of the service and to every operation processed by the platform: incoming payments, payouts, asset swaps and withdrawals.

Using the service constitutes acceptance of the screening procedures described below.

Customer identification (KYB and KYC)

Before a project goes live we verify the legal entity: incorporation documents, beneficial ownership, the nature of the business and the project website.

Individual operations may require additional identification of natural persons connected to the company, as well as evidence of the source of funds.

We may request updated documents if the information becomes outdated or the nature of the business changes.

Transaction monitoring

Every incoming transaction is automatically scored against databases of addresses linked to illicit activity, sanctions lists and anonymisation services.

High-risk transactions are not credited to the general balance automatically and are routed to manual review. The customer receives a notification and a source-of-funds report.

Review times depend on the complexity of the case. We keep the customer informed of progress and of the decision taken.

Restrictions

We do not serve projects whose activity is prohibited by law, nor persons and organisations on applicable sanctions lists.

Certain categories of activity require enhanced due diligence and may be declined following a risk assessment.

Data retention and disclosure

Documents and screening results are retained for the period required by applicable law.

Data is disclosed only on a reasoned request from authorised bodies, to the extent the law provides.

Responsible function

The compliance function is responsible for enforcing this policy. For questions about a specific operation, contact support and quote the operation ID.